The access code can also be obtained from the Registrar's Office.
If you do not know your PIN/Access code, you can try retrieving it online by entering your Student Number, four last digits of your SIN (Social Insurance Number) and birthday. On the following page, you will be prompted for a new password.Select three questions you are comfortable with, then create a unique answer for each. If your security questions were not previously created, you will have to create them now.Enter your Student Number and 4-digit PIN (Access Code).Go to the Western Identity Manager - Reset My Password.To reset your password, you will need to have your Student Number and PIN Code (4-digit number sometimes referred to as an Access Code). Once you have been told that your account has been re-enabled you will need to reset your password using the directions below. If your account has been disabled because you replied to a phishing email, you should read this page carefully to learn more about phishing emails and how to recognize them. On this link you can find more information about how to avoid getting phished. We also post examples of phishing messages seen on campus. All official emails WTS sends out will be listed on our website. WTS will never send you an email telling you to go to a website and "verify" or "validate" or "upgrade" your account or information. When WTS determines that your account is sending out spam, your access to all Western services is disabled and a password change is forced on your account to ensure no one has access. When you provided your credentials to this third party, they went into your account and started using it to send out spam. A phishing email is a message impersonating the University, designed to trick you into giving up your Western identity (your user ID and password). One reason that your account will be disabled is if you reply to what is called a phishing email.
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